DON'T EVEN THINK ABOUT GOING INTO THIS STORE! IT'S TRUE THEY CHARGE A $100 FEE TO SEND SOMEONE TO YOUR HOUSE TO INSPECT YOUR MATTRESS IF YOU CALL WITH A DEFECT. I CALLED THEM WITH THE SAG ISSUE LIKE EVERYONE ELSE HERE IS EXPERIENCING. BUT I TOLD THE GUY I'M BRINGING...Read more
I didn't like
- Company scam
I have a mattress I purchased only 15 months and and its sagging across the bed and of course in my spot The service guys came out to my home and inspected it and then looked the mattress over and found it was defected, then move onto the box spring, now once they...Read more
I didn't like
- Quality and customer service
The people working there was rudeRead more
Do not shop here! They over charged me $50 for a pillow. The company that makes the pillow doesn't even have them priced at what I paid at sleep outfitters.
Hendersonville, TN. Sleep Outfitters. We purchased our mattress from the Hendersonville, TN. location Dec. 2013 for our Guest Bed rm. to use on the rare occasions that we have guests. Today is Aug. 21, 2014 and there is a very noticeable, very uncomfortable 1.5"...Read more
I was promised delivery on a certain date and didn't receive my mattresses. I was called the day of delivery and told that I needed to reschedule the rescheduled day was for the following week and I was again called the day of delivery and told I would receive them the...Read more
My husband and I purchased a $700+ mattress on Sale at the Gemini Place location in Columbus Ohio on August 4th. We advised the sales agent that we were not going to purchase a mattress unless we were guaranteed to have it by Monday August 12th. She stated that was no...Read more
we had a problem with the first delivery so we called the store and the salesguy hung up on us . he did not have time for us. he was busy trying to scam somebody else. then we had to exchange are matress for another one and they only let us return the matress but not...Read more
I purchased a mattress and within 3 months there was a 4 inch dip in it.......within 6 months a spring was sticking out of the mattress It took me 4 months to get someon to look at it and when they agreed to replace it, they gave mw little money back plus they would...Read more
I purchase a King size Simmons mattress from Sleep Outfitter five years ago for $2300.00. After one year the mattress had two indentations where we sleep. I contacted Sleep Outfitters and they sent someone to the house who through a string across the bed and with no...Read more
Do you have something to say about Sleep Outfitters? What happened? What can we help you with?