Sleep Outfitters
Reviews and Complaints
Sleep Outfitters - Staff Review from Tampa, Florida
Pillow Review
Defective Mattress. -not Pissed yet
Preferred solution: Full refund
Delivery rescheduled three times!
Defective Mattress - This company makes money off of restocking fees for defective mattresses
Bad products
Dont buy from them
Poor customer satisfaction
Sleep Outfitters
Since this post is still getting views I thought I would give an update...Although this story is old news, here is what happened. The President of the company did call us after many calls and emails, her daughter was going to UK at the time there in Lexington, so she was familiar with us And our businesses.
She DID finally stand behind her product and eventually they came, picked up the bad mattress and we went and got our Tempeurpedic mattress.
This happened in 08, but we still have that Tempeurpedic mattress even now and LOVE it. So all is right in the world.
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You must mean someone else, maybe Mattress Firm. I cannot find a Sleep Outfitters in the state of Florida.
The guy at the Springfield location locked the door so he could eat his lunch. After 30 minutes, he finally let me in.
The display mattresses were dirty and stained. I asked about the sleep trial and he told me that when mattresses are returned they are either "cleaned" or used as displays.
Seriously, if I'm not lucky to get delivered a used mattress, I can just go there to lay on one, oh, after "bub" has had his lunch..