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In March 2015 we purchased a split king Temperpedic air mattress with an adjustable frame. Almost 8000.00 worth of bed. We have tried and tried to find the right adjustments to get a comfortable nights sleep. It's not happening. We went back to the store we bought it...
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Anonymous
Anonymous

We are in the same predicament as you. Very unhappy and spent a rediculous amount of money on a mattress and adjustable base. Very unhappy.

#669953
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DON'T EVEN THINK ABOUT GOING INTO THIS STORE! IT'S TRUE THEY CHARGE A $100 FEE TO SEND SOMEONE TO YOUR HOUSE TO INSPECT YOUR MATTRESS IF YOU CALL WITH A DEFECT. I CALLED THEM WITH THE SAG ISSUE LIKE EVERYONE ELSE HERE IS EXPERIENCING. BUT I TOLD THE GUY I'M BRINGING...
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Anonymous
Anonymous

I too purchase a top of the line mattress from the store in March 2015, the mattress has dipped in the center it is hard to find a comfortable positions on the mattress. Poor ...

1.0
I didn't like
  • Company scam
#606937
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I have a mattress I purchased only 15 months and and its sagging across the bed and of course in my spot The service guys came out to my home and inspected it and then looked the mattress over and found it was defected, then move onto the box spring, now once they...
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1.8
I didn't like
  • Quality and customer service
#604612
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Sealy Mattress Set Review

Sleep Outfitters
#739764
5.0
Details
Best customer service ever. Saleswoman let us try beds for an hour, answering all our questions about springs and padding and toppers. Then figured out how to get us a better price by not adding in a lot of "free" items that come with the set. Still got free delivery and a set of mattress covers in last years package at a big discount. Will definitely look her up when we fix up the guest room.
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Customer service
Reliability
Staff
Value for money
Warranty

Foam Mattress Review

Sleep Outfitters
#630205
1.0
Details
Sagging memory foam mattress this store does not take care of defective mattresses
Comment
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Exchange, Refund and Cancellation Policy
Product or Service Quality

Pillow Review

Sleep Outfitters
#584618
1.3
Details
Do not shop here! They over charged me $50 for a pillow. The company that makes the pillow doesn't even have them priced at what I paid at sleep outfitters.
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Staff
Value for money
Warranty
Website
The people working there was rude
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Anonymous
Anonymous

You must mean someone else, maybe Mattress Firm. I cannot find a Sleep Outfitters in the state of Florida.

Anonymous
Luke

The guy at the Springfield location locked the door so he could eat his lunch. After 30 minutes, he finally let me in. The display mattresses were dirty and stained. I asked...

1.6
#595496
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Hendersonville, TN. Sleep Outfitters. We purchased our mattress from the Hendersonville, TN. location Dec. 2013 for our Guest Bed rm. to use on the rare occasions that we have guests. Today is Aug. 21, 2014 and there is a very noticeable, very uncomfortable 1.5"...
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#524206
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I was promised delivery on a certain date and didn't receive my mattresses. I was called the day of delivery and told that I needed to reschedule the rescheduled day was for the following week and I was again called the day of delivery and told I would receive them the...
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#476315
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My husband and I purchased a $700+ mattress on Sale at the Gemini Place location in Columbus Ohio on August 4th. We advised the sales agent that we were not going to purchase a mattress unless we were guaranteed to have it by Monday August 12th. She stated that was no...
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#437956
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we had a problem with the first delivery so we called the store and the salesguy hung up on us . he did not have time for us. he was busy trying to scam somebody else. then we had to exchange are matress for another one and they only let us return the matress but not...
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Anonymous
drew

Yeah right. They let you return only one piece? Most mattress sales are final so that's really nice of them. What Did you do to the boxspring ? Anyone whose bought furnitur...

#376197
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I purchased a mattress and within 3 months there was a 4 inch dip in it.......within 6 months a spring was sticking out of the mattress It took me 4 months to get someon to look at it and when they agreed to replace it, they gave mw little money back plus they would...
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Anonymous
Kyle p

I've worked in mattresses before...sounds like you are A.) Full of it. a four inch impression is highly irregular b.) They don't make you buy a specific exchange mattress any...

#374108
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I purchase a King size Simmons mattress from Sleep Outfitter five years ago for $2300.00. After one year the mattress had two indentations where we sleep. I contacted Sleep Outfitters and they sent someone to the house who through a string across the bed and with no...
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Anonymous
cheetah

Who doesn't ask details warranty when spending thousands of dollars?...warranty is through the manufacturer...so why are you mad at the sales people? and if you're fat don't...

Anonymous
Steve

I purchased a S&F mattress from Sleep Outfitters. the 30 day comfort deal is a joke. The think comes in a plastic so thick its impossible to sleep on. So, we had to remove th...

#134766
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