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This company is the worst company that I have ever worked with in my life time. The bed was uneven, too thick to be on a adjusting platform, doesn't adjust properly, and caused my husband to fall out of several times. When trying to return the bed, they were rude,...
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Anonymous
Anonymous

Wow! My husband I are going through something similar. I have contacted the BBB, the decision is still pending

1.0
Castalian Springs, Tennessee
#875341
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I was completely scammed and lied to by the lady at Sleep outfitters. I explained I wanted to pay it off by using the 90 day plan. Well I paid the 90 days and still owe another 9 months. She, I believe her name was Victoria, made me think I would pay the 3 months only....
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Anonymous
Anonymous

I'm not sure why you didn't read the terms of the financing you're probably one of them not too bright folks that said the bank tricked me and foreclose on my house everything...

1.4
#849561
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We purchased an $1727+tax mattress, and a 1200 base for us and a $600 mattress for our son. I called after the first horrible night of sleep and told them I did not like the mattress at all. I felt nothing like the floor model. I was told by our sales lady that I HAD...
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Anonymous
Anonymous

Issue has finally been resolved. It took 11 weeks in order to get my money back. I had to pay them for the "free" tv and mattress pad "gifts" because of returning the mattress...

2.3
#795688
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I'm giving two stars because the corporate people promised one thing and then took it back. The salesman at the store was WONDERFUL! I don't want to take away from him. Our set was delivered on a Sunday because there was a huge snow storm Friday and the roads were too...
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2.7
#778936
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So went to Sleep Outfitters in Paducah, KY (by Wal-Mart)for a $1,199 mattress and they used Progressive Financial to do the lease of finance agreement. They said I would only have to pay the $1,199 and would be done. I asked about term times and fees and they said...
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Anonymous
Progressive Leasing

Please note that the number listed in each response to a concern, is a direct line to a Customer Relations Manager. By calling that line, you may discuss situations such as th...

1.0
#765234
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Queen Mattress Set Review

My wife and I had a very pleasant shopping experience with Matthew. We feel like we got a great deal and a great mattress set for a great price.
5.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Warranty
#760383
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Sleep outfitters evansville,in they seem to teach managers to tell customer anything to make the sale manager told me if i put a matress in layaway i could as much or as little as i could afford and i could get my money back if i changed my mind and i also dont have...
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#748287
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Sealy Mattress Set Review

Best customer service ever. Saleswoman let us try beds for an hour, answering all our questions about springs and padding and toppers. Then figured out how to get us a better price by not adding in a lot of "free" items that come with the set. Still got free delivery and a set of mattress covers in last years package at a big discount. Will definitely look her up when we fix up the guest room.
5.0
Details
Customer service
Reliability
Staff
Value for money
Warranty
#739764
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In March 2015 we purchased a split king Temperpedic air mattress with an adjustable frame. Almost 8000.00 worth of bed. We have tried and tried to find the right adjustments to get a comfortable nights sleep. It's not happening. We went back to the store we bought it...
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Anonymous
Anonymous

We are in the same predicament as you. Very unhappy and spent a rediculous amount of money on a mattress and adjustable base. Very unhappy.

#669953
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Foam Mattress Review

Sagging memory foam mattress this store does not take care of defective mattresses
1.0
Details
Exchange, Refund and Cancellation Policy
Product or Service Quality
#630205
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